Download Results From HiBid in AF360
- Navigate to the ‘Auction Day’ Tab. Select the ‘Lot Stats’ tab in the dashboard next to the ‘Registrations’ Tab.
- Select ‘Batch Clerk’ on the right-hand side. This is how the winning bids are downloaded from HiBid into 360 for auction results.
- To mark an individual’s settlement as paid with a balance of $0.00, simply add a receipt to the bidder’s settlement. To do this, click on ‘view settlement’ next to the bidder’s settlement.
- Select ‘Add Receipt’ on the right, then choose the payment type the bidder is using.
- Review all the charges to ensure they are correct, enter the amount paid, and then select ‘Pay with Credit Card’ or the appropriate option based on the payment method. Then save your changes.
Batch Email or Batch Print:
- Check the box on the left-hand side in the header bar shown below.
You have the control to uncheck any bidders you do not wish to include in your batch printing or emailing.
Note:
You may want to add a shipping and handling charge to the invoices of the recipients you are shipping the items to.
To do this, you must repeat the following steps for each buyer
- Hit ‘View Settlement’ for that bidder
- At the very bottom, hit ‘Add Buyer Auction Charge.’
- Under the ‘Account” drop-down, select “Shipping and Handling.’
- Add the amount you want to charge.
- Add a description stating it is Shipping and Handling.
- Hit ‘Add Charge’
Repeat with all other bidders who will be getting their items shipped to them.
To Individually run cards on file (especially after you add Shipping and Handling since you cannot batch-run cards twice)
For each bidder you will repeat the following steps
◦Select ‘View Settlement’
◦Select ‘Add Receipt’ at the top
- Payment type will be Global Payments
- Add any notes you want like ‘S/H Fee’
- Click the box that Emails the Reciept to the Bidder if you wish
- Click ‘Pay with HiBid Credit Card on File’
See that the balance is now zero for them, and then you can Batch email the settlements if you want or individually send them their settlement by selecting ‘Email Settlement To:.’
Note: If they pay with cash or something other than Global Payments and you want that to reflect on their settlement, add the receipt like before, but select ‘Cash’ or ‘Check’ or whatever they paid with and then hit ‘Save.’
◦We can add other options like Wire Transfer, Venmo, or anything you don’t see as an option with the Payment Types.
CONGRATULATIONS! You’ve reached the end of your auction. This guide was a basic rundown of the steps you took. We’re confident it was helpful and encourage you to save it as a valuable resource for future auctions. You’re now well-prepared for your next auction!
Be sure to reach out to your account rep with additional questions that you have!